Recruitment Services Officer

About the role

The Recruitment Services Officer supports end‑to‑end hiring for operational and entry‑level positions, ensuring timely and quality recruitment aligned with company standards. You will act as a key liaison between candidates and hiring managers, managing the full recruitment lifecycle from sourcing to onboarding.

Key responsibilities

• Support recruitment for operational and entry‑level roles based on approved requests.
• Source candidates via job portals, social media, employee referrals, walk‑ins and other channels.
• Screen resumes and applications against job requirements.
• Schedule and coordinate interviews between candidates and hiring managers.
• Conduct initial candidate screening and assist with mass hiring activities.
• Maintain candidate databases, recruitment trackers and hiring records.
• Assist with salary communication and offer administration within approved guidelines.
• Coordinate pre‑employment medical exams and ensure completion of hiring documents.
• Support job fairs, recruitment events and talent attraction initiatives.
• Assist with pre‑onboarding activities and preparation of employee data.
• Follow up with candidates throughout recruitment and onboarding to ensure a positive experience.

Required profile

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• 2–3 years of experience in recruitment, talent acquisition or HR operations.
• Experience in operational hiring, retail, FMCG, food manufacturing or high‑volume recruitment is a plus.
• Familiarity with recruitment systems, job portals, ATS, HRIS and MS Office.
• Basic knowledge of recruitment processes, sourcing techniques and candidate screening.
• Strong communication and interpersonal skills.

Required skills

• ATS (Applicant Tracking System)
• HRIS (Human Resources Information System)
• MS Office applications