Data Center & Network Administration Unit Manager

About the role

This role manages the day-to-day operation of data centers, servers and networks, ensuring high availability, performance and security of critical host servers and storage. It also covers network infrastructure, including routers, switches, firewalls, VPNs and DNS, and leads a small team of network analysts and technical staff.

Key responsibilities

• Manage daily operations of hardware servers, storage, operating systems and applications, record downtime and maintain equipment inventory
• Develop hardware and storage testing procedures and troubleshoot problems, often involving outside vendors
• Establish and maintain Linux, AIX and UNIX user accounts and root access
• Install, modify and maintain server and utility software, and ensure high availability of critical hosts and storage
• Develop backup and restoration procedures and coordinate projects to minimise impact on microfinance operations
• Provide escalated on-site technical support, including OS data backup recovery
• Design and implement short- and long-term network capacity plans, and manage network assets and inventory
• Lead IT development projects, prepare RFPs and technical proposals, and train technical staff
• Manage and test network performance, and oversee DNS, firewall, traffic shaping, caching, filtering, Cisco, wireless, router and VPN installations
• Direct a team of network analysts, conduct performance reviews and corrective actions, and manage ISP internet gateways

Required profile

• Bachelor's degree in Computer Science, Information Technology or equivalent
• Minimum three years of experience in a related field, including troubleshooting Palo Alto, F5, Fortinet firewalls, Cisco switches, ASA, SAN, Smart Rack and Smart Cabinet
• Experience leading infrastructure delivery teams on scope, schedule, budget and project planning
• Vendor management, negotiation and oversight experience
• Written, verbal and presentation skills in English and Myanmar

Required skills

• Oracle Database Server, VMware (vSphere, ESXi, NSX), Linux, Microsoft, storage platforms, Cisco and backup technologies
• VPN tunnels, NAT, PAT, failover, backup and restore
• Cisco hardware configuration and moderately complex network design and integration
• Network monitoring tools, ADVPN, IPsec VPN, SSL VPN and SD-WAN