BI Data Analyst (Analyst Level)

About the role

In the Business Intelligence department, the BI Data Analyst plays a key role in enhancing and using the bank's banking, wallet and customer behaviour databases. Working with a team of BI analysts, the analyst designs, develops and maintains automated, interactive dashboards used for performance monitoring and strategic decisions. The role also contributes to a data-driven decision-making culture.

Key responsibilities

• Deliver advanced analytics, reporting and BI solutions for strategic and operational decisions.
• Act as the main contact for data requests and bridge business units and BI teams.
• Take part in every phase of BI projects, from design and development to testing and deployment.
• Turn business requirements into analytical and reporting solutions.
• Contribute to the data warehouse strategy and the EDW and unified BI platform strategy.
• Support data literacy and create documentation for reports, data definitions, models and BI processes.
• Maintain data quality through daily refresh, validation and updates, and support platform performance, security and governance.
• Handle ad-hoc requests and help optimise data marts.

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field.
• At least 4 years of hands-on experience building BI solutions; certified data analyst credentials are highly preferred.
• Ability to work under tight deadlines and in a fast-paced, fast-learning environment.
• Self-motivated, results-driven and able to work independently and in cross-functional teams.

Required skills

• Advanced SQL across MySQL, Oracle and PostgreSQL; Linux shell scripting preferred.
• Power BI, Tableau and Looker Studio (4+ years); open-source BI tools desirable.
• Advanced Excel; Python and R are an added advantage.
• Certifications such as Google Data Analytics, IBM Data Analyst or Microsoft Power BI Data Analyst are a strong advantage.