Operations Assistant

About the role

The Operations Assistant works full‑time on‑site at Impact Hub Yangon, ensuring the coworking and event spaces run smoothly each day. You will be the first point of contact for members and visitors, providing a welcoming and professional experience.

Key responsibilities

• Manage coworking and event spaces, including room bookings and space utilisation.
• Maintain facilities and equipment, ensuring they are ready for use.
• Welcome members and visitors, respond to inquiries and deliver high‑quality customer service.
• Assist with event logistics and support basic administrative tasks.
• Maintain operational records and support day‑to‑day administrative activities.
• Collaborate with the team to improve processes and enhance member experience.

Required profile

• Strong operations and space‑management skills.
• Analytical ability to track usage, spot inefficiencies and suggest improvements.
• Effective communication and customer‑service orientation.
• Ability to prioritise tasks and thrive in a fast‑paced, community‑focused environment.
• Proficiency with basic office software; familiarity with coworking or event‑management systems is a plus.
• Previous experience in operations, administrative support, hospitality or community spaces is beneficial.
• Interest in social entrepreneurship, SMEs and impact‑driven initiatives in Yangon.

Required skills

• Basic office software (e.g., word processing, spreadsheets).
• Coworking or event‑management system familiarity.