System Analyst (Odoo)

About the role

The System Analyst (Odoo) plays a key role in implementing, optimizing and supporting Odoo ERP solutions across the organization. Working closely with business stakeholders, the analyst understands operational requirements, analyzes existing workflows and translates business needs into effective Odoo configurations, acting as a bridge between end users and technical teams.

Key responsibilities

• Gather and analyze business requirements from stakeholders and translate them into functional solutions in Odoo ERP, Student App and Employee App.
• Conduct gap analysis between business processes and Odoo standard features.
• Configure Odoo modules such as CRM, Sales, Purchase, Inventory, Accounting, HRIS, Student Management System and POS.
• Prepare Business Requirement Documents (BRD) and functional specifications.
• Work with technical developers on customization requirements.
• Perform User Acceptance Testing (UAT) and system validation.
• Train end users, create user manuals, SOPs and training materials, and provide post-implementation support.
• Troubleshoot functional issues and recommend process improvements.
• Ensure project deliverables are completed on time and aligned with business requirements.

Required profile

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Accounting or a related field.
• 2+ years of ERP implementation experience; experience with Odoo ERP is preferred.
• Experience in business process analysis and system implementation.
• Strong understanding of ERP concepts and knowledge of Odoo modules and workflows.
• Understanding of accounting and finance, procurement and inventory management, CRM and sales, and HR processes.

Required skills

• Basic knowledge of SQL and database concepts is an advantage.
• Ability to collaborate with Academic, HR, Finance and Operations teams, and to support Business Analysts with technical guidance and training.