Sales & Customer Service Supervisor – Fintech
PayMe Solution Limited · Rangoun
Job description
About the role
We are looking for a dynamic Sales & Customer Service Supervisor to lead our Fintech branch in Sanchaung, Yangon. You will oversee the customer service team, drive acquisition targets, and ensure high‑quality service delivery in a fast‑moving financial environment.
Key responsibilities
- Supervise and coordinate Customer Service staff.
- Achieve monthly customer acquisition and enrollment targets.
- Handle customer complaints and feedback promptly.
- Monitor promotion counters, field activities, and branch services.
- Track CS Officer performance and KPI results.
- Organise meetings, training, and coaching sessions for CS Officers.
- Support recruitment and onboarding processes.
- Prepare accurate reports and provide updates to the Assistant Manager/Manager.
Required profile
Required skills
What we offer
- Basic salary with attendance, transportation, and phone bill allowances.
- Opportunity to work in a growing Fintech sector.
- Professional development through training and coaching sessions.
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Published 1 month ago
Expires 2 weeks from now
25 views · 0 interested
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PayMe Solution Limited
Rangoun