NOC Engineer (Hybrid) – Network Operations Center

About the role

My Mandalay Co., Ltd. is seeking a full‑time NOC Engineer to join its hybrid team in Myanmar. You will monitor network and system performance, respond to alerts, and help ensure high availability and service quality for a diverse client base.

Key responsibilities

• Monitor network and system health using NMS, log monitoring and alerting platforms.
• Troubleshoot incidents, perform basic configuration changes under supervision, and document all actions in ticketing systems.
• Escalate complex problems to senior engineers and coordinate with internal teams and vendors.
• Support scheduled maintenance activities and contribute to improving monitoring tools and runbooks.

Required profile

• Strong understanding of networking fundamentals such as TCP/IP, routing, switching, DNS and DHCP.
• Ability to work in 24/7 or shift‑based environments, including on‑call rotations.
• Self‑motivated and reliable, able to work effectively in a hybrid setup while adhering to security and compliance guidelines.

Required skills

• Networking basics: TCP/IP, routing, switching, DNS, DHCP.
• Basic knowledge of firewalls and VPN technologies.
• Experience with network monitoring tools, NMS platforms, log monitoring and alerting systems.
• Familiarity with incident/ticket management systems.
• Relevant education (diploma or degree in Computer Science, IT or related field) and certifications such as CCNA or CompTIA Network+ are a plus.