Business Development Executive - Key Accounts & Sales Analysis

About the role

K-Link Logistics, a logistics and warehousing company serving customers in Myanmar, is looking for a Key Account & Sales Analysis Executive to support its Business Development Manager. The role manages key client accounts, handles delivery communications and billing, and collects, cleans and analyzes sales data weekly and monthly, segmented by customer and by lane.

Key responsibilities

• Serve as the main point of contact for key accounts, giving customers timely updates on delivery status, schedules and delays, and building long-term relationships.
• Act as the bridge between customers and the internal Fleet team, coordinating truck availability, route planning and capacity issues, and relaying operational challenges back to customers.
• Resolve customer complaints about service failures, delays or damages by investigating with the customer and the Fleet team.
• Support billing and accounting: verify delivery reports, manifests and proof of delivery documents, help customers with statements and payment follow-ups, and monitor outstanding payments.
• Analyze sales data monthly by customer and by lane, producing reports and interactive dashboards, and maintain customer scorecards.
• Improve the customer experience by reviewing feedback and recurring issues, and take part in regular performance review meetings.
• Provide direct operational and analytical support to the Business Development Manager and carry out ad-hoc duties as assigned.

Required profile

• Bachelor's degree in Logistics, Accounting, Finance, Business Development, Mathematics or a related field.
• Experience in logistics and FMCG is highly helpful.
• Excellent organization and time-management skills, and ability to work in a team.

Required skills

• Advanced Microsoft Excel for data analysis, reporting and dashboarding (PivotTables, charts, slicers).
• Understanding of accounting fundamentals to support invoicing and payment reconciliation.
• ERP software and advanced accounting software are a plus.

What we offer

• Working hours 8:00 AM to 5:30 PM, Monday to Friday, with weekends and public holidays off.
• Salary package, ferry provided, and career growth opportunities.