CBS System Support

About the role

uab bank is hiring a CBS System Support specialist within its Fintech, Cards & Digital Payment department, working on Core Banking System (CBS) operations. The role supports Head Office and branches with user account management, system configuration and end-of-day processing.

Key responsibilities

• Manage CBS user accounts: create new users, change roles, reset passwords, block/unblock accounts and approve daily access changes.
• Perform daily system settings and configurations to support branch operations.
• Install and configure setup files and client applications, and set up station codes on laptops.
• Create and maintain scheme codes, transaction codes and product parameters based on approved requests.
• Support daily EOD, EOM, EOQ and EOY processing, including running the EOY process and testing EOD in the UAT environment.
• Review and verify users performing sensitive activities such as back-dated transactions, scheme code and deal interest modifications, and verify internet banking users and registered email addresses.
• Provide operational support: data verification, user activity review, issue investigation and technical support to resolve CBS issues.
• Coordinate with vendors when needed and ensure all data corrections and configuration changes are backed by approved requests and documented for audit.

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field.
• 1-2 years of experience in IT application support or operations support, preferably in a bank or financial institution.
• Hands-on experience supporting Core Banking.
• Interest in learning General Ledger (GL) accounting is preferred.
• Strong troubleshooting, documentation and communication skills, able to support users under time pressure.

Required skills

• Basic knowledge of SQL Server and T-SQL, including writing queries to investigate and correct data.
• Understanding of core banking operations: account types, scheme and transaction codes, CIF, payment orders, passbooks, cheques, loan and interest calculation and posting.
• Familiarity with EOD and EOM batch processing and verification.
• Awareness of banking controls: maker-checker approval, user access management and audit trails.