Associate, Account Management

About the role

We are looking for an Associate in Account Management to join foodpanda’s partner team. You will be the main point of contact for restaurant partners, helping them grow their business on our platform.

Key responsibilities

• Build and maintain strong relationships with restaurant partners, ensuring mutual growth.
• Provide tailored support and guidance to help partners achieve their business objectives.
• Monitor partner performance, analyse data and deliver actionable insights.
• Proactively resolve issues by collaborating with internal teams.
• Pitch and negotiate monthly promotional campaigns to increase partner visibility and sales.
• Assist partners in using platform advertising tools effectively.
• Identify win‑win solutions that align partner needs with company goals.
• Support projects and handle ad‑hoc tasks as assigned.

Required profile

• Proven experience in account management, customer relationship management or a similar role.
• Strong communication and interpersonal abilities.
• Analytical mindset with the capacity to interpret data and provide insights.
• Proactive problem‑solving skills and ability to work under pressure.
• Organisational skills with the ability to manage multiple tasks and priorities.
• Team‑oriented attitude and willingness to collaborate across departments.

Required skills