Deputy Manager - Branch Operations

About the role

A Deputy Manager position at a branch in Mandalay, covering branch operations, sales and business development, financial and administrative management, staff supervision, compliance and reporting. The role is based in the branch office during regular hours, with occasional travel to customer sites or Head Office.

Key responsibilities

• Oversee day-to-day branch activities including sales, logistics and administration, coordinate departments and monitor inventory, procurement and assets
• Support implementation of branch operational procedures and compliance standards
• Help develop and execute sales plans, supervise the sales team, build relationships with key customers, suppliers and local authorities, and analyse market trends and competitors
• Assist in preparing branch budgets, verify and approve petty cash and expense claims, and ensure timely submission of branch reports to Head Office
• Supervise branch staff, monitor attendance, performance and discipline, and identify training needs
• Ensure compliance with company regulations, ISO standards and government laws, and maintain safety, hygiene and environmental standards
• Prepare weekly and monthly performance reports and recommend operational improvements

Required profile

• Bachelor's degree in Business Administration, Management, Engineering or a related field (MBA preferred)
• Minimum 5-7 years of experience in branch or operations management, preferably in trading, engineering or service sectors
• Strong leadership, analytical and problem-solving skills
• Excellent communication, negotiation and interpersonal skills
• Ability to travel occasionally and work under pressure

Required skills

• Proficiency in Microsoft Office
• ERP and HR software systems