Administrative and Operations Manager

About the role

The Program Administrative and Operations Manager supports service management within the GFATM team and the Directors in coordination, planning, logistics, procurement, human resources and administration. The post reports to the Deputy Director Supports and Operations, manages two direct reports (an Admin Officer and an Admin Assistant cum Driver), works closely with the Finance and Grants team and occasionally travels (up to 10% of working time). It is a fixed-term position.

Key responsibilities

• Act as focal point for government relations: liaise with ministries (NAP, IRD, MOH, MOFA, immigration) on the MOU process, follow up on permissions and obtain visas and travel authorisations for international staff and visitors.
• Handle administrative and logistical support for project personnel and visitors, including ticketing and accommodation, appointment arrangements and donor visits.
• Procure goods and services in line with SCI and donor rules, assist with equipment, maintenance and lease contracts, and maintain asset inventory records.
• Manage the team of two, including recruitment, training and development, and act as HR champion for recruitment.
• Serve as child safeguarding focal point and investigation member, and as executive assistant to the GFATM programme director and international staff.
• Maintain file systems, hold petty cash and pay regular expenses, and coordinate with CO, IT, Safety and Security and Operations.

Required profile

• Bachelor's degree in Business Administration, or a diploma or related field; additional training in administration, operations, HR or supply chain is an asset.
• Minimum 6-7 years of experience managing administrative and operational tasks with international organisations (preferred).
• Strong English, written and spoken, and excellent organisational and time-management skills.
• Ability to work with diverse staff and cultures, and to travel to field offices up to 10% of the time.
• Willingness to adapt work practices and hours during emergencies and to work with incoming surge teams.

Required skills

• Microsoft Word, Excel and PowerPoint (required)
• Good analytical skills and ability to work under pressure with minimal supervision
• Child safeguarding awareness and compliance with SCI policies

Applicants apply with a cover letter and CV as a single document, including current remuneration and salary expectations.