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Talent Development Specialist (Soft Skills Trainer)

KBZMS General Insurance · Région de Yangon

Mid 🇬🇧 English

Job description

About the role

The Talent Development Specialist will design, deliver, and scale soft‑skills training across the organization. You will create a plug‑and‑play curriculum, certify regional trainers, and ensure consistent learning experiences for all branches.

Key responsibilities

  • Design a standardized soft‑skills curriculum covering communication, teamwork, and branch leadership, and develop KPI frameworks for training impact.
  • Lead a Train‑the‑Trainer program to certify branch managers and regional representatives as Branch Champions.
  • Coordinate regional hub roll‑outs, grouping branches into territories to scale training efficiently.
  • Deliver virtual and on‑site training sessions, manage the yearly soft‑skill training plan, and support corporate HR policy roll‑outs.
  • Implement the 70‑20‑10 learning framework, overseeing self‑learning tracks, e‑learning modules on the LMS, and on‑site reinforcement.

Required profile

  • Graduate from an accredited university; a bachelor’s degree or professional certificate in HR, Business Administration, or a related field is preferred.
  • Minimum three years of experience in learning and development, instructional design, or training facilitation.
  • Proven ability to run large‑scale virtual classrooms and physical roadshows.
  • Fluent in English and Burmese, both written and spoken.
  • High digital and data literacy, comfortable working with corporate LMS and analytics.

Required skills

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    Published 1 month ago

    Expires 1 week from now

    22 views · 0 interested

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    KBZMS General Insurance

    Région de Yangon