Senior Sales Executive (Freight Forward)

About the role

This role combines strategic sales and business development for freight forwarding with team leadership and mentorship. You will build long-term client relationships, lead negotiations on high-value contracts and oversee the end-to-end sales process from inquiry to handover to operations.

Key responsibilities

• Develop and execute sales plans to meet monthly, quarterly and annual targets, and pursue new business through market research and networking.
• Maintain long-term relationships with key clients and strategic partners, and lead negotiations for high-value contracts and pricing agreements under management guidance.
• Guide, train and support Sales Executives and Sales Support staff, help plan workloads, delegate tasks, monitor performance and foster a high-performance culture.
• Act as escalation point for complex customer and operational issues.
• Oversee the sales process from inquiry to deal closure and handover to operations, coordinating with Customer Service, Transport, Warehouse and Procurement.
• Review and prepare price comparisons, quotations, proposals and presentations, and ensure adherence to Sales Department SOPs.
• Prepare weekly and monthly sales reports, keep customer databases and activity logs up to date in HubSpot or shared systems, and analyse sales data, market trends and competitor activity.

Required profile

• Bachelor's degree in Business Administration, Marketing or a related field preferred.
• At least 4 years of experience in sales, freight forwarding and customs clearance.
• Strong negotiation skills and ability to close deals; ability to analyse customer needs and propose solutions.
• Experience writing proposals and preparing sales reports.
• Strong market research skills and industry awareness of market trends.
• Fluent communication in English.