Senior Account Manager

About the role

The Senior Account Manager will oversee a portfolio of partner agents, building strong relationships to position Study Group’s UK, US and Bellerbys programmes as the preferred higher‑education provider. This role focuses on driving sales performance while collaborating closely with the partner network.

Key responsibilities

• Develop and execute sales account plans for partner agents.
• Manage pipeline activities, including lead generation and conversion.
• Collaborate with product, sales, and marketing teams to identify market trends and recruitment opportunities.
• Maintain a strong partner network, ensuring SLA compliance and high customer satisfaction.
• Recruit, onboard, and train new agents.
• Represent Study Group at exhibitions and recruitment events.
• Identify growth opportunities and assess partner risk profiles.
• Provide product and process training to agents.
• Monitor competitor activity and deliver market insights.

Required profile

• B2B or channel sales experience (preferred).
• Knowledge of international education systems.
• Cold‑calling experience (preferred).
• Customer‑service oriented with a consultative selling approach.
• Strong organisational skills and ability to meet deadlines and targets.
• Ability to work independently and as part of a team.

Required skills