Key Account Manager

About the role

ZAW & PARTNER PR & Community Agency, founded in 2022, is a strategic communication, public relations and community engagement agency supporting major financial institutions, FMCG companies and agriculture-related conglomerates. It is looking for a full-time, on-site Key Account Manager based in Thingangyun to manage and grow relationships with its key clients.

Key responsibilities

• Serve as the primary point of contact for assigned key accounts, understand their business objectives and coordinate tailored PR and communication solutions aligned with their strategic goals.
• Develop account plans, prepare proposals and manage project timelines.
• Track performance against agreed KPIs and ensure high-quality service delivery with internal teams.
• Hold regular review meetings, gather client feedback and identify opportunities for upselling and cross-selling agency services.
• Collaborate closely with strategy, content and community engagement teams.

Required profile

• Experience handling key accounts and maintaining long-term client relationships.
• Experience in PR, communications or agency environments, with an understanding of strategic communication and reputation management.
• Bachelor's degree in Business, Communications, Marketing or a related field; professional certifications are a plus.
• Ability to work on-site in Thingangyun and manage several accounts and projects at once.

Required skills

• Solid business planning and analytical skills to build account strategies and interpret performance data.
• Business development skills and prompt, effective customer service.
• Excellent verbal and written communication, able to present ideas and reports clearly to diverse stakeholders.