General Manager - Travel & Tourism

About the role

A travel and tourism company based in Ahlone Township, Yangon is hiring a General Manager. The role oversees the company's overall business operations, leads the sales, marketing and tour operations teams and prepares business plans and budgets for the Directors. Working hours are 8:30 AM to 4:30 PM, with Saturday, Sunday and public holidays off.

Key responsibilities

• Oversee and manage the overall business operations of the company.
• Develop and implement business strategies to achieve sales and revenue targets.
• Lead and manage the Sales, Marketing and Tour Operations teams.
• Develop and manage tour packages and travel products.
• Build and maintain relationships with hotels, airlines, suppliers and business partners.
• Monitor service quality and customer satisfaction.
• Manage team performance and ensure smooth daily operations.
• Identify new business opportunities and expand the customer base.
• Prepare business plans, budgets and management reports for the Directors.

Required profile

• Bachelor's degree in Business Administration, Tourism, Hospitality or a related field.
• Minimum 5 years of experience in a senior management position, preferably in the Travel & Tourism industry.
• Strong experience in tour operations, business development and sales.
• Experience working with international travel partners is an advantage.
• Good command of English (speaking, listening, reading and writing).