Assistant Manager, Distribution Compensation & Operations Excellence

About the role

This role manages end-to-end distribution compensation operations, using data, automation and process improvement to strengthen efficiency and controls. It contributes to business decisions through compensation analytics, management reporting and insights, with exposure to cross-functional stakeholders and support for transformation initiatives, system enhancements and operational governance.

Key responsibilities

• Manage compensation and campaign processes so calculations, validation, reconciliation and payments are accurate, timely and compliant.
• Analyze compensation, distribution performance and operational data to find trends, variances and exceptions, and turn them into actionable insights.
• Prepare management reports, dashboards and executive presentations.
• Identify and automate manual steps in data preparation, validation, calculation, reconciliation and reporting.
• Review workflows, run root-cause analysis, close control gaps and drive process simplification and standardization.
• Manage compensation, Operations Excellence and transformation projects, including requirements, planning, milestones, risks, testing and implementation.
• Support system enhancements and maintain data quality, validation controls, SOPs, documentation, reconciliation mechanisms and audit trails.
• Work with Distribution, Finance, IT, Actuarial, HR and others on operational issues, audit, risk, compliance and governance.

Required profile

• Bachelor's degree in Business Administration, Finance, Economics, Accounting, Mathematics, Data Analytics or a related field.
• About 3-5 years of experience in distribution or sales compensation, operations, business analytics, process improvement, project management or automation.
• Strong knowledge of compensation, commissions, incentives, reconciliation, variance analysis and operational controls.
• Preferred: insurance or financial services experience; professional certification in data analytics, process improvement, automation or project management.

Required skills

• Advanced Microsoft Excel.
• Working knowledge of Power BI, Power Query, Power Automate or similar tools.
• Strong analytical, reporting, presentation, problem-solving and process improvement skills.
• Project and stakeholder management across cross-functional teams.