Account Management Associate

About the role

As an Account Management Associate at foodpanda, you will be the main point of contact for restaurant partners, helping them grow their business on our platform. You will combine relationship building with data‑driven insights to ensure mutual success.

Key responsibilities

• Build and maintain strong relationships with restaurant partners.
• Provide tailored support to help partners achieve their business objectives.
• Monitor partner performance and deliver actionable insights.
• Proactively resolve issues in collaboration with internal teams.
• Pitch and negotiate monthly promotional campaigns to boost partner visibility and sales.
• Guide partners in using platform advertising tools effectively.
• Identify win‑win solutions that align partner needs with company goals.
• Support projects and handle ad‑hoc tasks as assigned.

Required profile

• Proven experience in account management, customer relationship management, or a similar role.
• Strong communication and interpersonal abilities.
• Analytical mindset with the capacity to interpret data and provide insights.
• Proactive problem‑solving skills and ability to work under pressure.
• Organizational skills to manage multiple tasks and priorities.
• Team‑oriented attitude with willingness to collaborate across departments.

Required skills

What we offer

• Opportunity to work with a leading global food‑delivery platform.
• Dynamic, fast‑paced environment with growth potential.
• Collaborative team culture focused on innovation.