System Engineer (Microsoft)

About the role

The System Engineer will join a technical team delivering multiple projects and managed services using Microsoft technologies. The role requires both technical expertise and proactive customer support to align technology with business goals.

Key responsibilities

• Prepare Scope of Work, test cases, known issues and limitations for assigned projects and services.
• Respond promptly to escalated customer requests, diagnose, escalate, resolve and close incidents within SLA.
• Implement enterprise‑scale solutions in production environments following best‑practice frameworks.
• Configure, administer, maintain and troubleshoot hybrid core infrastructure (ADDS, ADFS, PKI, System Center, Windows 10/Servers) and modern work solutions (Microsoft 365, Office 365, Defender, Intune, Azure AD).
• Configure, administer, maintain and troubleshoot Azure services (compute, network, storage and related hybrid cloud services).

Required profile

• Natural curiosity for technologies and a can‑do attitude.
• Passionate about continuous learning in Microsoft technologies.
• Strong communication, organizational and result‑orientation skills.
• Relevant Microsoft certifications, badges or trophies are a plus.

Required skills

• Hybrid Core Infrastructure (Microsoft) – ADDS, ADFS, PKI, System Center, Windows 10/Servers.
• Microsoft 365 – Office 365, Microsoft 365 Defender, Intune, Microsoft Information Protection, Azure Active Directory.
• Microsoft Azure – Compute, Network, Storage and related services.
• PowerShell scripting.