IT Technician

About the role

The employer is looking for a qualified IT Technician to install and maintain computer systems and networks so they perform at their best, and to train users on safe and appropriate use of the IT infrastructure. The aim is to build and keep systems and networks updated and efficient so that technology supports business sustainability.

Key responsibilities

• Set up workstations with computers and peripherals such as routers and printers
• Check computer hardware (HDD, mouse, keyboard) to ensure it works
• Install and configure software and functions according to specifications
• Develop and maintain local networks to optimise performance
• Protect the security and privacy of networks and computer systems
• Guide users on how to operate new software and equipment
• Plan and schedule upgrades and maintenance without disrupting other work
• Troubleshoot problems by diagnosing issues, repairing or replacing parts and debugging
• Keep records of repairs, fixes and the maintenance schedule
• Spot shortages of equipment and place orders

Required profile

• Proven experience as an IT Technician or in a similar role
• Degree in Computer Science, engineering or a related field
• Certification as an IT Technician is an advantage (for example CompTIA A+, Microsoft Certified IT Professional)

Required skills

• Excellent diagnostic and problem-solving skills
• Excellent communication and outstanding organisational and time-management skills
• In-depth understanding of computer systems and networks
• Good knowledge of internet security and data privacy principles