E-Commerce Operations Executive

About the role

A motivated, responsible and detail-oriented E-commerce Operations Executive is sought to support daily operational activities, coordinate with merchants and internal teams, and keep business operations smooth and efficient.

Key responsibilities

• Assist with daily e-commerce operational activities and administrative tasks.
• Coordinate with merchants and internal teams to ensure smooth operations.
• Process and follow up on orders, customer requests and merchant inquiries.
• Maintain and update operational records, trackers and reports.
• Support the resolution of operational issues and ensure timely follow-ups.
• Monitor daily operations and ensure compliance with established procedures.
• Perform other operational duties as assigned by the Manager.

Required profile

• Bachelor's degree in any related field.
• At least 1 year of relevant working experience; fresh graduates with strong potential are also welcome.
• Good communication, coordination and problem-solving skills.
• Strong organizational skills with attention to detail.
• Ability to multitask and work well in a fast-paced environment.
• Responsible, proactive and willing to learn.

To apply, send your updated CV by email with the subject line "Application - E-commerce Operations Executive".