Account Manager (Hybrid, Yangon)

About the role

The Account Manager is a full‑time, hybrid position based in Yangon, responsible for managing assigned client accounts and fostering long‑term relationships. You will act as the primary point of contact for daily communication, coordinating with internal teams to deliver products and services on schedule.

Key responsibilities

• Manage assigned client accounts and serve as the primary point of contact for daily communication.
• Coordinate with internal teams to ensure timely delivery of products and services.
• Prepare proposals, quotations, and monitor contract performance.
• Track account activity, resolve client issues, and identify upselling or cross‑selling opportunities.
• Maintain accurate records in CRM or account management systems and support billing and collections.

Required profile

• Proven experience in account management, customer success or client services, preferably in a product‑ or solutions‑focused company.
• Strong relationship‑building and communication skills with the ability to manage multiple stakeholders.
• Excellent organizational, time‑management and follow‑up abilities.
• Analytical mindset to interpret account performance data and prepare clear reports.
• Professional fluency in English; knowledge of local languages in Yangon is an advantage.

Required skills

• Proficiency with CRM tools.
• Competence in common office software such as spreadsheets and presentations.