Site Engineer – Data Centre Operations

About the role

Vertiv is looking for a Site Engineer to manage service operations for a U9 data centre. The role covers day-to-day reporting, fault response and minor troubleshooting, and supports the expansion of service business to other customers. The ideal candidate has power, thermal and DCIM knowledge and experience in the same line of business.

Key responsibilities

• Handle day-to-day reporting, escalate issues to the customer and carry out Level 1 tasks as requested.
• Perform site patrol checks, report abnormalities and respond to fault or incident calls within 5-10 minutes during on-site duty, overseeing system recovery.
• Carry out monthly preventive maintenance on critical equipment.
• Escort IT and telco vendors during equipment and cabling installation, keeping the team leader and customers informed of progress.
• Monitor data centres against the customer SLA/KPI and report alarms and incidents.
• Ensure accurate, timely daily reporting and write incident reports, daily reports and site recommendation reports.
• Perform minor troubleshooting and replace common parts such as relays, contactors, sockets and small circuit breakers (excluding OEM parts).
• Complete additional tasks assigned by the customer and conduct proper shift handovers.

Required profile

• Bachelor's degree or diploma in electrical, electronic, mechanical or industrial engineering.
• Experience in data centre operations, building management or generator maintenance (operations and facilities).
• Able to work by shift schedule and to relocate temporarily within the city in Myanmar.
• Strong customer service, interpersonal, technical and presentation skills; able to work under pressure and multitask.

Required skills

• Microsoft Word, Excel and PowerPoint.
• Power, thermal and DCIM knowledge is preferred.