Retail Sales Supervisor

About the role

AtoZ Group, a construction and home improvement partner serving wholesale and retail customers through its AtoZ Home Centers, is hiring a full-time, on-site Retail Sales Supervisor in Thanlyin. The supervisor oversees daily store operations, supports the team in reaching sales targets and helps deliver a positive shopping experience.

Key responsibilities

• Supervise sales staff, organize schedules and ensure adherence to company policies and procedures
• Support team members in achieving sales targets and maintain product displays
• Monitor inventory levels on the sales floor
• Engage directly with customers, resolve issues and promote a positive shopping experience
• Collaborate with management to implement promotions, gather customer feedback and improve store performance

Required profile

• Strong supervisory skills with experience leading and motivating retail teams
• Effective communication with customers, colleagues and management
• Practical retail sales experience, including product displays and sales targets; previous retail or home improvement experience is an advantage
• Focus on customer satisfaction and service, able to handle inquiries professionally
• Ability to work on-site in Thanlyin, including weekends and holidays as required
• Diploma or bachelor's degree in business, marketing or a related field is preferred but not mandatory

Required skills

• Basic numeracy and computer skills for sales reports, inventory checks and point-of-sale systems