Key Account Executive - Internet Services

About the role

Horizon Telecom International (HTI), a fixed-line internet service provider in Myanmar with around 80,000 subscribers, is hiring a Key Account Executive. This is a full-time, on-site position based in the Yangon region, focused on managing and growing relationships with key corporate and business customers while keeping them satisfied and retained.

Key responsibilities

• Identify client needs and prepare and present tailored internet and broadband solutions.
• Coordinate service implementation with technical teams and monitor account performance.
• Handle contract negotiations, follow up on renewals and respond to customer inquiries.
• Proactively resolve service or billing issues.
• Prepare sales reports, forecast opportunities and work with internal stakeholders to drive revenue growth.

Required profile

• Strong account management and client relationship skills, including experience with key or strategic customers.
• Proven sales, negotiation and business development skills, preferably in telecom, internet services or related fields.
• Bachelor's degree in Business, Marketing, Telecommunications or a related field, or equivalent practical experience.
• Ability to analyse customer requirements, prepare proposals and present solutions clearly.
• Good organisational and time-management skills, able to manage several accounts at once.
• Comfortable working on site, visiting clients and holding face-to-face meetings in the Yangon region.

Required skills

• Proficiency in standard office software and basic CRM tools; reporting and forecasting experience is an advantage.
• Knowledge of broadband, fixed-line internet or ICT services is highly beneficial.