Digital Account Manager

About the role

We are seeking a talented Digital Account Manager to join our team and oversee a portfolio of clients, helping them enhance their online presence. The role combines marketing expertise with a strong customer‑service mindset to drive business growth through long‑term relationships.

Key responsibilities

• Act as the primary point of contact for clients on digital management matters.
• Build and maintain strong, long‑term client relationships with frequent communication.
• Develop and set digital strategies for assigned customers.
• Design and implement digital projects aimed at increasing client ROI.
• Address client queries promptly and effectively.
• Optimize web content to boost traffic and improve SEO.
• Present social media strategies and report on web performance metrics.
• Analyze the success of digital campaigns and stay current with technology trends.

Required profile

• Proven experience as a Digital Account Manager.
• Background in customer service and account management.
• Excellent verbal and written communication skills.
• Strong analytical abilities.

Required skills

• Hands‑on experience with SEO/SEM.
• Proficiency with CRM software.
• Experience implementing and optimizing Google Adwords campaigns.
• Knowledge of online marketing tools and social media platforms.