Assistant Agency Manager (General Insurance)

About the role

The Assistant Agency Manager (General Insurance) is a full-time, on-site position based in Yangon. It oversees day-to-day agency operations, including supervising sales teams, coordinating client acquisition and ensuring high-quality service delivery for general insurance products.

Key responsibilities

• Monitor sales performance and guide agents on product knowledge and sales techniques
• Assist with planning and implementing agency sales strategies
• Take part in client meetings and support claims and policy servicing processes
• Prepare regular reports for management
• Help maintain compliance with company policies and regulatory requirements
• Collaborate with other departments and contribute to training and development for agency staff

Required profile

• Bachelor's degree in Business, Finance, Management or a related field; insurance certifications are an advantage
• Prior experience in agency management, sales leadership or insurance operations is preferred
• Demonstrated integrity, accountability and commitment to professional ethics and regulatory compliance
• Ability to work on-site in Yangon in a diverse, fast-paced environment

Required skills

• Strong sales, customer relationship management and client service skills in financial services or insurance
• Team supervision, performance tracking and coaching or mentoring experience
• Sound understanding of general insurance products, basic underwriting and claims or policy servicing
• Planning, organizing and reporting, with the ability to meet targets and handle multiple tasks
• Effective communication and presentation skills
• Office software and basic data analysis tools