After Sales Service Manager

About the role

An automotive after-sales service position is open in Hlaing Township, near Ywar Ma Bus Gate. The manager oversees the daily operations of the service center or workshop, ensuring maintenance and repair work meets company standards. Working hours are 9:00 AM to 5:00 PM, with Saturday half day off and Sunday and public holidays off.

Key responsibilities

• Manage daily operations of the service center / workshop
• Ensure maintenance and repair services meet company SOPs and quality standards
• Handle emergency repairs and customer field support
• Resolve customer complaints and improve customer satisfaction
• Monitor spare parts inventory and coordinate with suppliers for timely delivery
• Manage warranty claims and keep proper documentation
• Lead, supervise and train technicians, service advisors and technical teams
• Set team KPIs and run regular performance evaluations

Required profile

• Bachelor's degree in Engineering, Automotive, Business Administration or a related field
• Minimum 3-5 years of management-level experience in after-sales service or workshop operations
• Good technical knowledge of relevant products, machinery or vehicles

What we offer

• Salary of 18-22 lakhs (negotiable)
• Transportation allowance provided initially, with ferry service arranged later

To apply, contact the recruiter by phone or email.