Testing Agent – Telecom Services

About the role

The Testing Agent supports delivery of high‑quality telecom services by executing manual and automated test scenarios across VOX Solutions’ voice, messaging and data platforms, ensuring reliability, compliance and customer satisfaction.

Key responsibilities

• Execute SMS & Voice penetration test plans to identify and monitor A2P leakage on mobile networks.
• Detect illegal SMS and voice traffic termination methods.
• Identify content manipulation through testing and escalate for blocking.
• Research subscriber behavior to understand A2P traffic delivery from major OTTs.
• Maintain records of top OTTs and their authentication methods.
• Prepare reporting documentation on conducted testing.
• Develop and apply testing processes for new and existing products.
• Analyze results to measure efficiency of filtering solutions.
• Collaborate with the Monetization team to implement testing strategy.
• Participate in continuous delivery, deciding when results need escalation.
• Propose and implement automation ideas, maintaining test automation.
• Stay up‑to‑date with new testing tools and strategies.

Required profile

• English proficiency of at least A2 level.
• Availability to work on holidays or weekends according to a predefined schedule.
• Previous telecom industry experience, especially in SMS Messaging (A2P), is a plus.

Required skills

• Advanced knowledge of MS Excel and reporting tools.
• Basic ability to create user accounts on social media applications.

What we offer

• Competitive compensation and benefits.
• Vacation and time‑off packages.
• Stock options.
• Dynamic, forward‑thinking work environment.