Partner Management Manager - Tower & Power

About the role

The Partner Management Manager sits in the Network Planning & Operations division, reporting to the E2E Network Planning & Engineering Senior Manager. U9 sites draw power from a mix of tower and power companies, and this role validates service fee and energy cost invoices, checks SLA penalty calculations and keeps control of the power solution deployed and power consumption at site. It is central to reducing technology operating costs.

Key responsibilities

• Lead Opex/Capex reduction initiatives and manage the team closing tower company invoices for energy Opex/Capex and IP fees.
• Decide on monthly energy reconciliation with power companies and analyse drivers of high energy/IP fees (power consumption, DG run hours, battery backup, grid availability, colocation tenants).
• Govern with tower/power companies so action plans are prepared and implemented for high-cost sites, and lead site audits, including where power providers change.
• Establish governance of power providers to ensure preventive, predictive and corrective maintenance of electrical and power utility equipment, with the SOC senior manager.
• Review managed service contractors and vendors periodically for SLA, uptime and quality standards.
• Analyse performance reports and outage patterns to propose capacity enhancements, and carry out technical and feasibility studies for new power products and services.
• Produce functional and technical specifications, take part in cross-functional meetings and in the technical part of contract negotiations with tower/power companies.
• Negotiate monthly invoice amounts, resolve disputed payments, monitor monthly Opex/Capex budget planning and maintain a monthly dashboard of cost and energy savings.

Required profile

• 7+ years of experience in power operations and management in a reputable organisation; telecom experience preferred.
• Experience with electrical and power utilities and good knowledge of telecom network infrastructure setup and operations.
• Bachelor of Engineering degree, preferably Electrical, or equivalent relevant experience.
• Good analytical aptitude, written and spoken English, and good computer skills.