Director - Passive Fiber Network Operations

About the role

The Director leads the day-to-day operations, maintenance, asset management and operational readiness of the company's passive fiber network infrastructure, reporting to the CEO. The role ensures the availability, reliability and integrity of backbone, metro and access fiber networks, including the Optical Distribution Network (ODN), ducts, manholes, handholes, poles and associated civil works. It supports wholesale fiber leasing, ISP connectivity and enterprise customers.

Key responsibilities

• Lead passive fiber network operations, maintenance and fault restoration to meet SLA requirements.
• Manage network assets, GIS inventory, inspections and infrastructure rehabilitation plans.
• Coordinate with Engineering, Commercial and Operations teams on network expansion and customer connectivity.
• Manage contractors and vendors, ensuring service quality, cost efficiency and HSE compliance.
• Develop and manage O&M budgets, monitor operational KPIs and drive continuous improvement.
• Lead and develop regional operations managers, engineers and field teams.

Required profile

• Bachelor's degree in Telecommunications, Electrical, Civil Engineering or a related field.
• Minimum 10-12 years in telecommunications infrastructure, including at least 5 years in a management role in passive fiber network operations.
• Experience in multi-regional field operations, contractor management, GIS and asset management systems.
• PMP, CFOT, CMRP, NEBOSH or equivalent certification is an advantage.

Required skills

• Backbone, metro, FTTx/ODN, fiber installation, splicing, testing and fault restoration.
• Strong leadership, strategic planning, problem-solving and stakeholder management.
• Good understanding of HSE, quality standards and industry regulations.